Sales Policy
Effective Date: 24th December 2024
At Sparki, we strive to provide the best customer service and high-quality products. Our sales policy governs all purchases made on our website.
1. Product Availability
We make every effort to ensure that the products listed on our website are in stock. However, items are subject to availability. In case an item is out of stock, we will notify you as soon as possible and offer alternatives, such as a refund or waiting for restocking.
2. Pricing and Payment
- Pricing: All prices are listed in USD (U.S. dollars). Prices may change without prior notice, and you will be charged the price at the time of purchase.
- Sales Tax: Sales tax is applicable based on the shipping address and will be added to your order at checkout.
- Accepted Payment Methods: We accept payment via major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other available payment options.
- Payment Security: All payment transactions are processed through secure payment gateways to ensure the safety of your financial information.
3. Order Confirmation
After placing an order, you will receive an email confirming your purchase. This does not indicate that the order has been processed or shipped. Once your order is processed, you will receive a notification with tracking details.
4. Shipping and Delivery
- Shipping Methods: We offer several shipping options based on your location. Shipping costs will be calculated during checkout.
- Delivery Time: Orders are typically processed and shipped within 1-3 business days. Delivery times may vary depending on the shipping method chosen and the destination.
- Tracking Information: You will receive tracking information via email once your order has shipped.
5. Cancellations
If you need to cancel your order, please contact us within 24 hours of placing the order. We cannot guarantee cancellations once the order has been processed or shipped.